Do you know your clients well? Do you dedicate to all the same time equally? Would you sell more if you had more sales reps?
Juan José Colás, Chief Sales and Marketing Officer of Lantek
Managers who try to understand and deepen their knowledge of their market ask themselves these questions every day.
In an increasingly hyper-connected world, the metal sector is no exception. Factories face new challenges related to the use of information and access to data; not only manufacturing data but also commercial data.
At Lantek, we are aware that companies do not have fast and precise tools that cover the relationship with clients from preparation of a quote to invoicing an order despite the overwhelming amount of data obtained from the machines and ERPS integrated in plants.
The high number of consultations and orders received by part subcontractors makes it difficult to prioritize and identify recurring clients and those that give us better or worse success ratios in offers while establishing an optimal number of necessary sales reps.
Lantek will soon launch Lantek Customer Analytics, an advanced analytics tool. This business intelligence tool is adapted to the specific needs of the metal sector which feeds from the information generated by the Lantek suite of products while providing integrations with third-party products.
Manufacturers in the metal and sheet metal industry need technological solutions to improve and optimize their production, making it fundamental to have tools that make the automation of tasks and remote working possible.
Accompanying our customers throughout their digital transformation involves constantly adding value. Only through innovative products and services adapted to the needs of each customer can the level of competitiveness required by a smart factory be reached.
The competitiveness of our quotes in a world as demanding and global as today’s is a critical success factor. It can be the difference between the customer choosing our option or not. Being able to choose which quotes we want to prioritize and win and which are of little interest is what will contribute to ensure the profitability and survival of our company in the long term.